Articles By Author
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Raising the Bar for Home Performance

Author: John Tooley
premium CONTENT
March 06, 2011

New standardized work specifications aim to eliminate work defects and transform the retrofit industry. [continue reading]

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The High-Performance House--What Does it Take?

Author: John Tooley
archive CONTENT
March 01, 1999

Life is full of bumps and holes. But in a well-constructed house, no bumps or holes should interrupt the boundary between conditioned and unconditioned space or the barrier that prevents air movement between the outside and the inside. [continue reading]

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Handling Framing Details in High-Performance Homes

Author: John Tooley
archive CONTENT
May 01, 1999

The location and installed integrity of the 3C barrier will dictate the comfort, health, and safety of the home's occupants; the durability of the structure; and the amount of energy required to heat and cool the home. [continue reading]

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Cracking the Quality Code

Author: John Tooley
premium CONTENT
October 31, 2014

Seemingly minor errors are eating performance contractors' profits in ways most of them don't understand. Here's how to get that profit back. [continue reading]

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Culture and the Quality Management System

Author: John Tooley
premium CONTENT
WEB ONLY
March 31, 2015

The first and most fundamental step of quality management system (QMS) design is to establish guiding principles. “We hold these truths to be self evident,” as in the Declaration of Independence, came over ... [continue reading]

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Creating the High-Trust, Blame-Free Company

Author: John Tooley
premium CONTENT
WEB ONLY
June 07, 2015

The legal philosopher Joel Feinberg says that creatures use blame to “stain” things, marking them as harmful. Blaming is an essential adaptive strategy, he says—reflexive and primitive. I believe we can ... [continue reading]

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